Tips for Secure Transactions at ATM

Do's

• Verify that the ATM returns to its welcome screen after you've finished your transaction.
• Make sure your current phone number is registered with your bank to receive transaction alerts.
• Be cautious of suspicious individuals or distractions around the ATM that may be trying to steal your attention.
• Memorize your PIN and securely dispose of any physical records of it.
• Change your PIN as soon as you receive your card to ensure security.
• Update your PIN regularly, ideally every quarter, to maintain security.
• Store your card in a secure location where you can quickly notice if it's missing.
• Cancel and leave the ATM immediately if you encounter any issues or suspicious activity during a transaction.
• Prevent "shoulder surfing" by covering the keypad with your body while entering your PIN.
• Ensure you have your card and receipt before leaving the ATM after a transaction.
• Verify that the ATM displays the welcome screen before leaving after a transaction.
• Periodically review your passbook entries to ensure their accuracy and report any discrepancies to the bank.
• Ensure your card is swiped in your presence during POS transactions.
• Be cautious of suspicious devices attached to ATMs and report them to security or the bank if found.
• Report any lost, stolen, or unauthorized transactions on your ATM/Debit card to the bank immediately.
• Regularly review your transaction alerts and bank statements to detect any discrepancies.

Don'ts

• Do not disclose your PIN to anyone, regardless of the circumstances.
• Do not lend your card to anyone, including close relatives, friends, or individuals claiming to represent the bank.
• Do not carry your PIN with you in your wallet, purse, or any other location.
• Do not let anyone see you enter your PIN at an ATM or other terminal.
• Do not choose a PIN that can be easily guessed, such as your birthday or phone number.
• Do not respond to emails claiming to be from the bank that ask for your ATM PIN.
• Do not accept assistance from anyone, including security guards, when using an ATM.
• Do not leave your card in the ATM after completing a transaction.
• Do not write your PIN on the card; instead, memorize it for security.
• Do not seek help from strangers or hand over your card to anyone for use.