Offer Terms & Conditions

• Offer terms
  • For Customers using Federal Bank Credit Cards, the Promotion Period will be from 1st July 2024 till 31st August 2024 (all days included)
  • Under this Offer, the Customer will be eligible to receive 10% instant discount
  • Minimum amount: Minimum amount needs to be Rs 500
  • Offer valid once per user per brand.
  • The Offer shall be valid for the Promotion Period. The Offer shall be valid once during the Promotion Period. The first valid transaction per Customer will be considered under the Terms of Offer.
  • Offer valid only once per user on credit card respectively.
  • Offer is not applicable on credit card EMI.
  • This offer is valid for purchases made on the Eligible products during the “Offer Period”. Cardholders are required to check the product page of the product(s) if the offer is valid for that product.
  • The Offer is non-negotiable, non-transferrable and non-cashable and cannot be exchanged for cash or cheque or any form of credit.
  • If User faces any issue(s) while availing the Instant Discount Offer, the User may contact FEDERAL BANK for Credit Card at [creditcards@federalbank.co.in].
  • The Offer is valid only in India.
  • The Offer being provided is funded by Federal Bank and any queries related to the source of such benefit/discount can be addressed to our customer support team at https://www.federalbank.co.in/contact-center or toll-free number 1800 - 425 - 1199/1800 - 420 - 1199
  • The Customer availing this offer shall be deemed to have read, understood, and accepted these terms and conditions and bound by the same.
  • The decision of Federal Bank regarding the Offer shall be final and binding on the Customers.
  • Federal Bank makes no warranty or representation of any kind in relation to the network or its connectivity or service/performance by the service provider and bank shall not be liable for any loss or damage whatsoever suffered or incurred by the Customer resulting from or in connection with the same.
  • User agrees that these terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai shall have exclusive jurisdiction to decide over any controversy arising out of this Instant Discount Offer.
  • Offer not applicable on OneCard Credit card, Scapia, Epifi Credit Cards

Standard Terms & Conditions

Definitions

The following words and phrases shall have the meanings set out herein below in this document unless repugnant to the context:

• “Cardholder” – A person who is holding a valid Federal Bank Credit Card, as may be specified in the Offer T&Cs.
• “Campaign Period/ Offer Period/ Validity" - The period during which the offer is valid.
• “Offer T&Cs” – Terms & Conditions applicable for respective individual offer.
• “Transactions” – any transaction carried out using Federal Bank Credit Card which is not a charge/fee/interest levied.
• “Merchant” – any establishment where the Federal Bank Credit Card mentioned in the offer has been / can be used for making a purchase.
• “Communication"- refers to any SMS/Email/Mobile App Push Notification sent by Federal Bank to the customer’s registered mobile number/email ID mentioning the offer.

Other Terms and Conditions

• Bank Account linked to the Card is required to be active and non-delinquent.
• Federal Bank will not be responsible or liable in case the offer is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
• The Campaign Period referred to as “Offer Period” or “Validity”, interchangeably, will be the one mentioned in the communication received by customer.
• The Federal Bank reserve the right to add/alter/change/ or vary at any time, without notice, any or all of these terms and conditions or to replace, entirely or in part, this offer by another offer, whether similar to this offer or not, or to withdraw it altogether. Federal Bank also reserves the right to discontinue the offer without assigning any reason and / or without any prior intimation whatsoever.

The participation in the offer is entirely voluntary and it is understood that the participation by the Cardholders shall be deemed to have been made on a voluntary basis.

• Any query regarding the offer will be entertained only till 31^st January 2024. Post which the Federal Bank will not entertain any correspondence or communication regarding this offer from any persons. Any dispute or claim regarding the must be resolved must be resolved by the Cardholder/s directly with Federal Bank.
• Images used in all the promotions or communications pertaining to the Offer are for representation purpose only and Federal Bank shall not be liable/responsible in any manner whatsoever for the same.
• Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any product/ service of and is not intended to create any rights and obligations.
• Federal Bank may use the services of agents for sales / marketing of the products which are exclusive copy rights of The Federal Bank Limited. All rights reserved.
• Federal Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim/ defect or deficiency that may arise out of use or otherwise of any goods purchased / services availed of by the Card Holder/s under the offer.
• The Federal Bank reserve the right to disqualify any cardholder from the benefits of the offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the offer or otherwise by use of the Card.
• The Offer is not available wherever prohibited and/or on products/services for which such offers cannot be made available for any reason whatsoever.
• Logos/trademarks used are owned by respective entities. Federal Bank is authorised to use these logos/trademarks for offer/promotion purposes.
• The Cardholder shall indemnify and hold the Federal Bank harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorneys fee) that may be suffered by the Federal Bank as a consequence of (i) violation of these terms and conditions, of the terms of user agreement, privacy policy (subject to change) published on the Platform, by Cardholder; (ii) violation of applicable laws by Cardholder; and (iii) any action or inaction resulting in wilful misconduct or negligence on the part of the Cardholder.
• Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator appointed by Federal Bank for this purpose.
• If the Cardholder/s ceases to be Cardholder/s at any time during the subsistence of the Offer, all the benefits under the Offer shall lapse and shall not be available to the Cardholder/s
• All communication / notices with regard to this Program should be addressed to "The Federal Bank –AWFIS, 4th Floor, VIOS Tower , New Cuff Parade , Antop Hill , Mumbai (400 037)
• Alternatively, customer can also contact at Federal Bank’s Phone banking unit / Relationship manager/Customer service manager.
• No substitutions or exchange of Offer, other than what is detailed in the communication sent to the Card Holder/s shall be allowed.
• All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the Offer shall be borne solely by the Cardholder/s and Federal Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues.
• Under no circumstance will the Offer/discount being offered under this Offer be settled with cash in lieu by Federal Bank.
• These Standard Terms and Conditions shall be in addition to and not in substitution / derogation to the Primary Terms and Conditions governing the Credit Card, as the case may be, issued by Federal Bank. In the event of any contradiction or disparity between the Offer T&Cs and the Standard Terms and Conditions, Offer T&Cs shall prevail.
• This Offer shall be subject to all applicable laws, rules and regulations which are in existence, and which may be promulgated anytime by any statutory authority.
• This document is an electronic record in terms of Information Technology Act, 2000, and the Rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.