Terms and Conditions: Swiggy Money Voucher

 

  1. “Offer” means Swiggy Voucher that will be provided to the customers.
  2. GyFTR or Vouchagram India Private Limited is a third-party Gift Card and Gift Voucher aggregator of the Bank.
  3. The Bank facilitates the procurement of the vouchers from GyFTR    and will share it with the eligible customers.
  4. Only customers who have received offer specific communication by Federal Bank (email, SMS, WhatsApp, etc.) for this offer will be eligible for the same.
  5. The participation in this offer is voluntary.
  6. Customer will be eligible for the offer only once.
  7. The Voucher can be redeemed only once.
  8. The Offer is non-transferable, non-binding and non-encashable.
  9. Customer will be eligible for the Voucher only if he/she avails the Federal Bank Credit Card during the Eligible Campaign Period and the card is activated within 30 days from the date of issuance as per RBI Master Directions (RBI/2022-23/92 DoR.AUT.REC.No. 27/24.01.041/2022-23).
  10.     Card can be activated by:
    • Activating the Virtual Card in FedMobile or
    • Setting Card PIN or
    • Executing a transaction
  11. Voucher code will be communicated to the eligible customers via SMS/e-mail, within 60 days from the date of card activation.
  12. The Voucher will be valid for 3 months from the date when the customer receives the Voucher.
  13. To know more about the steps to redeem the Voucher visit - Swiggy Voucher Redemption (federalbank.co.in)
  14. Taxes, restaurant packing charges, delivery charges are not covered in the Voucher and will need to be borne by the customer.
  15. In case of order cancellation and refunds, GyFTR Terms and Conditions will apply. Click here to visit the Terms and Conditions.
  16. If the order cart value is higher than the Voucher value, then the same needs to be borne by the Customer.
  17. Federal Bank reserves the right to cancel/change/modify/add/delete any of the terms and conditions of the offer at any time without notice.
  18. Federal Bank reserves the right to terminate the Offer at any time without notice.
  19. Federal Bank reserves the right to deny honoring the Offer on the grounds of suspicion or abuse of the offer by any customer without providing the customer any explanation thereof.
  20. In no event shall Federal Bank be liable for any abuse or misuse of the Voucher due to the negligence of the customer.
  21. Federal Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the Voucher. 
  22. All disputes are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.
  23. All communication/notices with regard to this Program should be addressed to "creditcards@federalbank.co.in" or 1800- 425 -1199/1800-420-1199/+91-484- 2630994 (for customer from abroad).
  24. In all matters relating to the Program, the decision of Federal Bank shall be final and binding in all respects. 
  25. These Terms shall be in addition to and not in substitution/derogation to the Primary Terms and Conditions governing the Federal Bank Credit Card formulated by Federal Bank. All capitalised terms used but not defined herein shall have the respective meanings ascribed to it in the Primary Terms and Conditions. The above Offer is by way of a special offer and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement (if any executed by the Bank).
  26. Any tax or other liabilities or charges payable to the Government or any other statutory authority/body or any participating establishment, which may arise or accrue to the Customers due to provision of the Offer, shall be to the sole account of the Customers. Tax Deducted at Source, if any, on the monetary value of the Offer shall be payable by the Customers.
  27. Federal Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services availed of by the Federal Bank Credit Card Holder/s under the Program.
  28. Federal Bank reserves the right to modify/change all or any of the terms applicable to the Program without assigning any reasons or without any prior intimation whatsoever. Federal Bank also reserves the right to discontinue the Program without assigning any reasons or without any prior intimation whatsoever.
  29. Federal Bank reserves the right to disqualify any Merchant Establishment or Federal Bank Credit Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program.
  30. The Program is not available wherever prohibited and/ or on merchandise/ products/services for which such programs cannot be offered for any reason whatsoever.
  31. The Offer is subject to applicable Indian laws and such other terms and conditions as may be stipulated by Federal Bank.
  32. Any Customer availing the offer shall be deemed to have read, understood and accepted these terms and conditions, the general terms and conditions of the Bank and the terms and conditions of GyFTR. Bank merely facilitates its Customers to avail the Offer and it is in no way concerned or connected with the terms and conditions of GyFTR.
  33. The Bank holds out no warranty and makes no representation with respect to the service and delivery of the goods and services offered by GyFTR.