Our constant pursuit of redefining human experience in the digital age has led to various digital innovations poised to transform the banking paradigm of tomorrow. We are committed to scaling up this mantra and serve an increasing number of customers in a meaningful and impactful manner. Our continuous focus on people, both within and outside the organisation, has earned us the recognition as a ‘Great Place to Work’. Our ultimate aspiration is to become the FIRST CHOICE for all Indians. With robust dedication, we are fully committed to driving this journey forward and achieving our goal.

With a forward-looking approach, we have evolved and founded our performance on a solid digital infrastructure established over the past decade. Commensurate with our expertise, we lead the digital-banking space owing to our cutting-edge digital & technological capabilities. Our strategic leap in launching digital products and marketing initiatives has enabled us to capitalise more effectively on new market realities, leading to 90% share of digital transactions. Furthermore, our strategy involves putting in place a robust risk architecture that will allow us to grow our high margin credit portfolio duly balancing risk & ensuring our liabilities remain organic and granular to conserve capital. Making tough decisions have been necessary to realise our ambition of becoming the Most Admired Bank. And we remain steadfast in our commitment to accelerating our progress towards achieving that goal.

At Federal Bank, we are committed to using digital innovation to transform the banking industry. In line with our people-first approach, we are also deeply committed to reaching India’s underbanked and underserved populations. Through strategic FinTech partnerships and our purpose of ‘inclusive finance’, we aim to extend our services to those who have limited access to traditional banking. Additionally, the Bank is co-creating digital enablers for small businesses to make them more sustainable and efficient. We remain committed to democratising financial services using hybrid digital instruments for small businesses to deliver tangible results. As a responsible corporate entity, Federal Bank places a strong emphasis on addressing pressing issues such as environmental sustainability and economic inequality.