Together
Our employees are the cornerstone of our future, and our policies are designed to create an environment that inculcates a sense of belonging among them. We deploy a ‘Talent Strategy’ to hire, train and retain the best from the industry. while promoting diversity, equity and inclusion.
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Number of
States/UT
Hired From
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Number of
States/UT
Hired From
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Number of
Campuses Hired
from across India
LEARNING AND DEVELOPMENT (L&D)
Our vision is to become the ‘Most Admired Bank’. Accordingly, our L&D Strategy is focused on ‘Nurturing Excellence and Creating Most Admired Professionals and Teams’. We provide continuous learning opportunities to our employees enabling them to build relevant skills, develop career paths and elevate to leadership roles.
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Hours of Training for
Personnel
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Average Training
Duration Per Employee
` 0 Crore
Expenditure on Employee training, Skill up-gradation and Development
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Employees
Trained
LEADERSHIP DEVELOPMENT
Our Leadership Development Programmes (LDP) cultivate leaders who can seamlessly navigate the digital frontier while upholding the core Federal Values. The LDP offers interventions for Junior, Middle and Senior Management to create a strong leadership pipeline. For example, our Infinity programme identifies young employees who can be high potential leaders. The aim of the programme is to create leaders who can deliver unparalleled customer experiences to fuel the Bank’s future growth.
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Ready-to-Deploy- Leaders Trained
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Employees Enrolled in the Programmes
Mentoring and Coaching
We empower our employees to thrive through a comprehensive development programmes. This includes mentoring, coaching, and – importantly – reverse mentoring. This facilitates a two-way exchange of knowledge. Fresh perspectives from younger team members keep our leadership abreast of evolving trends and technologies and results in more aligned perspective between recent hires, top leadership, and everyone in between, leading to smoother onboarding, effective career transitions, and overall success.
E-Academies and Talent Pool Creation
We create a specialised talent pool for niche areas and multiple domains through E-Academies of Learning. This offers longer duration and blended interventions, including self-learning, training, assessment, and certifications to build talent pools in functional and domain areas.
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Employees Trained
via e-Academies
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Officers Participation in Selfpaced
e-Learning Programmes
OTHER INITIATIVES
Learning Club: We follow a decentralised learning approach through Zonal Learning Clubs at designated centres across India. These clubs, led by accredited internal cluster trainers, deliver customised training programmes specific to each region.
Diversity and Inclusion Initiatives: We host internal women leadership initiatives, certification programmes, and targeted Executive Development programmes through external partnerships. Additionally, comprehensive training sessions covering various facets of POSH (Prevention of Sexual Harassment) are provided to ICC members and employees.
Industry-Academia Projects: We have partnered with over 60 institutes, including Coursera and IIMs to offer niche programmes focused on building skills and knowledge for employees. We even provide scholarships to employees to pursue professional courses from leading institutes.
Technology as an Enabler for Enhanced Learning: Federal Academy of Career Excellence (FACE-CoE for L&D), our learning and development centre can remotely connect to each of our employees and offices. It offers various options from live broadcasts of training sessions to hybrid classroom sessions for employees for enhanced learning. FACE has launched a bouquet of programmes across functional, technical, leadership and behavioural aspects of banking.
AI-powered Learning: Our Learning Experience (LXP) platform provides an immersive experience via gamified content, digital badges, and dynamic learning dashboards. We are also using cutting edge technology like augmented reality (AR) and virtual reality (VR) in programmes like quizzes that are held at pan-India level. Dedicated e-learning drives in all regulatory prescribed areas like information security awareness, KYC & AML guidelines, Banking Ombudsman, etc. are conducted to ensure growth with compliance.
The Bank has implemented many programs, leveraging Zonal Learning Clubs and Technology, to enhance employee competencies. Two such specific training programmes are indicated below
Comply N Grow: This comprehensive programme trained employees on critical compliance and due diligence aspects for branch operations, currency management, and fundamental procedures. It equipped staff to navigate the complex regulatory and operational landscape effectively.
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Employees Trained
Gold N Compliance: This hands-on training programme focused on gold ornament appraisal. It provided role-specific knowledge to ensure compliance in gold loan operations.
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Employees Trained
DIVERSITY, EQUITY AND INCLUSION
Diversity, Equity, and Inclusion are the pillars of our organisational ethos and critical for ensuring equal opportunities and promoting inclusivity. They are essential to drive growth and sustainability. We ensure equal career opportunities for women at every stage, witnessing numerous successes as many women have stepped into senior leadership roles within our Bank.
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Women in the Workforce
0%
Branches Headed by Women
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New Women Hires
NIL
Cases of Discrimination in FY 2023-24
Promoting Women's Care and Empowerment
At Federal Bank, we understand the immense joy and challenges of motherhood. That's why we offer Maternity Connect, a programme designed to support the mother at every step of the way. We offer a 6-month maternity leave with extensions available for medical and unforeseen emergencies so that the mother gets time to create a precious bond with the newborn while recuperating. A Maternity Work Buddy is assigned to expectant mothers to stay connected with organisational updates during their leave. We celebrate new moms return by greeting them with ‘Welcome Back’ and a gift hamper, letting them know they are valued. Some of our facilities even offer on-site child care facilities granting the parents peace of mind. An overwhelming majority of women return to work post maternity leave in the organisation.
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Women Returned to Work Post Maternity Leave
ATTRACTING TALENT, RECOGNITION AND RETENTION
Our talent acquisition and development programmes focus on alignment of the team to the organisational vision and strategy. We recruit top talent through diverse channels like campus hiring, volume hiring, lateral hiring', the various internship programmes, and the Federal Integrated Programme. We also emphasise on retention by offering career growth, competitive compensation, and positive work environment. Strong leadership and employee recognition contributes to our low turnover rates. We closely monitor attrition levels to assess our retention strategies and identify areas for enhancement.
Recognition of Organisational Excellence Across Zones
Our annual Organisational Excellence programme across zones celebrates the heroes of Federal Bank: Customer Service Champions, Talent Champions, and Engagement Champions. Their dedication that makes a real difference for our customers, colleagues, and the Bank itself.
Townhalls
Federal Bank is committed to open communication for creating a collaborative spirit. This is achieved through town halls, physical as well as virtual. Our Managing Director conducted physical town halls across all zones of the Bank during the year. We also conducted virtual town halls, which offered an informal space for leaders and employees to connect. Through these meetings, employees gain valuable insights into the Bank's performance, upcoming plans, and can contribute their own ideas and perspectives. Additionally, they provide a platform to address any concerns and celebrate successes together, thus building a strong team sprit.
PULSE: The Connected Hub at Federal Bank
PULSE is our secure, in-house designed internal communication and engagement platform to keep our employees engaged and informed. This user-friendly app connects Federals and empowers the users to communicate effectively and be a part of engaged environment. One of the key features of the app is that it even connects employees to the top leadership. The Chief connects to the employees every Sunday through his weekly message series, which is available on PULSE.
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Voluntary Attrition of Permanent Employees
HEALTH AND WELLNESS INITIATIVES
Federal Bank believes in holistic development. Our health and wellness initiatives for our people go beyond professional growth. We organised basic health checkup camps in some of our offices. Throughout the year, we organise activities for taking care of health.
SMILES - Employee Assistance Program: Seeking support is a sign of strength, and the bank is here to support our employees in every step of the way.
As part of World Yoga Day, we conducted a 21-day Health Challenge through yoga for our employees. We also conducted wellness webinars on various topics like Get Your ABC Right: Simple Ayurvedic Techniques to Deal with Acidity, Bloating and Constipation; Break the Stigma of Mental Health; and Heal your neck, back, and shoulders, in tandem with other wellness initiatives.
Celebrating Festivals and Important Days
We embrace cultural diversity by celebrating various regional and seasonal festivals, including Pongal, Durga Puja, Onam, Diwali, Navarathri and Christmas, across the different zones of our Bank. We try following local traditions for these events. During Pongal, our branches in Chennai Zone decorated their premises with traditional kolam designs and prepared Pongal rice. The Onam celebrations were marked by vibrant flower arrangements and cultural performances. The festival of Diwali saw our branch offices illuminated with lights and adorned with rangolis. Christmas was celebrated with equal enthusiasm, featuring festive decorations, gift exchanges, and community outreach programmes. These celebrations show our responsiveness in promoting local traditions and customs across regions.
World Environment Day Celebrations
World Environment Day on June 5, 2023, was celebrated through various initiatives showing our commitment to sustainability and fostering environmental consciousness.
Distributed Saplings
To Kids of Employees
Quiz
On the Theme of Environment
0 Employees
Owners of EVs Recognised as Green Champions
Recognising Community Workers
Who Keep the Environment Clean
Beyond Banking: Scaling New Heights
One of our Federals, Ms Angelina Prashanthi P R, from Pallikaranai branch has won Silver Medal in State Cycling Championship event that took place in Coimbatore during the year. She was selected to participate in the Nationals representing Tamil Nadu that were held in Karnataka in December 2023.
WE CARE – INITIATIVES BEYOND WORK
Reinforcing Rishta with our Retirees
We value our retired employees and have introduced
various initiatives to strengthen the bond with them.
Under our campaign ‘Rishta Aap Se Hai, Sirf App Se
Nahi’, we extended the activities to include retirees and
invited them for a small gathering at our offices.
Family Time
Federal’s family is our extended family. We held family
and sports meets across nine zones of our Bank. The
cultural celebrations and family meets transformed
workplaces into spaces for joyful festivities. We
encouraged the spirit of competition and camaraderie
through sports competitions. Our employees have been
representing our Bank in external sports tournaments
as well. We also organised events to recognise the talent
of our employees’ children. Our Talent Time initiative
honours meritorious children of our employees.
Farishta Bringing Sunshine!
Federal Bank, through its employee volunteering
programme, Sunshine, empowers employees to give
back to the community. These dedicated members,
known as Farishta (meaning 'angels' in Farsi), champion
various social causes, thus bringing sunshine to
the community.
Cloth Donation Drive
We played an active part in the reduction of carbon
and waste footprint and contributed to livelihood
creation among rural Indian women by conducting
the drive in association with Goonj.
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Cloth Collected
Blood Donation Drive
Donating blood is an act of generosity that
saves countless lives and embodies the spirit
of compassion and social responsibility. Our
employees participated enthusiastically in
the noble activity of donating blood under the
Sunshine Volunteering initiative. All our zones
facilitated this drive’s resounding success and
strengthened the collective impact.
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Employees Donated Blood
Beyond Banking: Federal Turns a Travel Star
Pratima Singh Chauhan, a Federal and Chartered Accountant by profession and a passionate digital creator and travel storyteller, recently experienced a pinnacle moment in her journey. She was invited to attend India's first-ever 'National Creators Award' programme, conducted by the Prime Minister's Office in New Delhi. Pratima, who has documented 400 plus solo travels across India since 2021 on her Instagram handle was thrilled to be among 3,000 handpicked content creators from across the country. During the event, she had the opportunity to meet renowned creators and was inspired by the Prime Minister's advice to travel slowly, explore local places deeply, and promote them. Her journey, which includes memorable visits to places like Hampi, Vattacanal, Kashmir, Varkala, and Banaras, continues to inspire her growing audience!